Unblock Guide

How to Unblock ProtonMail

ProtonMail, now Proton Mail, is blocked in Russia and mainland China, and was once blocked in Belarus and Turkey. Dates, causes, Proton's own workarounds and when a VPN helps.

Quick answer

Yes, Proton Mail is blocked in mainland China and Russia. OONI tests from 8 September to 8 October 2026 found no clean connection to mail.proton.me in China and signs of blocking in 802 of 922 tests in Russia. Proton's own apps try to get around blocks by themselves with a feature called alternative routing, which does not cover the website. A VPN carries the whole connection to a server outside the country if the VPN itself gets through, which China's firewall does not always allow; GhostShield has no obfuscation.

Censorship Map

Countries Where ProtonMail Is Blocked

4 Countries
RussiaChinaBelarus (November 2019)Turkey (2018 to 2020)

Getting Started

How to Unblock ProtonMail

01

Download VPN

Get GhostShield VPN on your device.

Go
02

Connect

Connect to a country where ProtonMail is available.

03

Open ProtonMail

It should now load if the block was on your network. Account and app store country rules still apply.

04

Verify

Check your IP address to confirm.

Go

Proton Mail is an encrypted email service. It was called ProtonMail until May 2022, when the company rebranded as Proton and moved to proton.me, so both names mean the same inbox.

When Proton Mail will not work, it is usually one of three things.

The webmail at mail.proton.me will not load, or the app will not sync. That is a block in your country, today Russia or mainland China, or a filter on the network you are on. The table below has the dates. Proton's mobile and desktop apps may still connect through alternative routing when the website does not.

Mail from a Russian address never arrives. In the block Russia ordered in March 2019, providers cut off Proton's mail servers, so Russian services such as Mail.ru could no longer deliver email to Proton, while users could still open their inboxes. A block of that kind sits between mail servers, and no VPN on your device changes it.

It worked last week and does not today. Belarus blocked Proton for a few days in November 2019 and then lifted the block. Turkey blocked it in March 2018, and it was March 2020 before Proton said users there could reach it again. Blocks like these can start and end without notice.

How It Works

Why Is ProtonMail Blocked?

Russia has blocked Proton Mail more than once, each time citing hoax bomb threats. In March 2019 the FSB, Russia's security service, ordered providers to block it, after accusing it and several other email providers of facilitating hoax threats that had caused mass evacuations of schools and public buildings; providers threw away traffic to Proton's mail servers (TechCrunch, 11 March 2019). On 29 January 2020 the government announced a block effective immediately. Proton said it had never received a request for help with the case and called the block disproportionate, unjustified and counterproductive (Proton, 31 January 2020). OONI's tests of mail.proton.me from 8 September to 8 October 2026 found signs of blocking in 802 of 922 tests in Russia, 297 of them a known block page.

China has published no reason. GreatFire.org, which tests access to foreign sites from inside China, has recorded mail.proton.me as blocked since 14 September 2023, with its last test in May 2026, and none of OONI's 45 tests in China in the latest month reached it cleanly.

Belarus blocked the addresses of Proton's servers on 15 November 2019, with local reports pointing to suspected criminal activity by a single user; Proton confirmed on 19 November that access was back. Turkey's providers stopped resolving Proton's domain in March 2018, starting with Vodafone Turkey, in what Proton confirmed was a government-ordered block; Proton updated its post on 20 March 2020 to say users in Turkey could reach it again.

OONI's latest tests of mail.proton.me were clean in almost every case in Belarus (60 of 62), Turkey (65 of 65) and Iran (171 of 173), and in all 5 tests from Saudi Arabia.

Understanding Internet Censorship

Internet censorship takes many forms, from state-level firewalls to corporate network restrictions. Organizations like Access Now's #KeepItOn coalition track internet shutdowns globally, while the Open Observatory of Network Interference (OONI) provides open data on censorship around the world.

GhostShield uses standard WireGuard without an obfuscation layer. In countries that detect and block VPN traffic itself, such as China, Russia and Iran, connections can fail at times, and some school and office networks block VPN connections too.

Alternative methods to unblock ProtonMail

Proton has its own tools for this. Alternative routing, built into Proton's mobile and desktop apps, sends the app's connection through third-party infrastructure when Proton thinks you are being censored; Proton names companies such as Amazon, Cloudflare and Google among those networks. They can see your IP address and that you are connecting to Proton, but not your mail, which stays encrypted. It does not work for the website.

Proton also runs an onion site for Proton Mail at protonmailrmez3lotccipshtkleegetolb73fuirgj7r4o4vfu7ozyd.onion, which opens only in Tor Browser. Proton calls it experimental and warns that Tor is much slower than a normal connection. In Russia and China Tor itself is blocked, so you will need a bridge; our Tor guide explains how.

A VPN is the simplest option where it connects: the browser and the app both go through one encrypted tunnel to a server outside the country. When Russia blocked Proton in January 2020, Proton itself told users there to use its own VPN and connect to a server outside Russia. In China, reports since early 2022 describe the firewall detecting and blocking WireGuard, the protocol GhostShield uses, and GhostShield has no obfuscation, so keep alternative routing switched on in the app as a backup.

Is unblocking ProtonMail legal?

The Russian blocks were orders to internet providers, and the published reasons concerned bomb-threat emails sent by others, not the people reading their own mail. Whether you may use a VPN is a separate question; our Russia and China guides cover the VPN rules in each.

Learn more about internet censorship and privacy →

Where Proton Mail is blocked

Dates and sources for each country, last checked on 10 October 2026. The OONI results summarise tests of mail.proton.me by the Open Observatory of Network Interference from 8 September to 8 October 2026.

CountryWhat is blockedSinceSources
RussiaProton's mail servers in 2019, then the service in 2020. Signs of blocking in most tests now.March 2019; January 2020TechCrunch, March 2019; Proton, January 2020. OONI: signs of blocking in 802 of 922 tests.
Chinamail.proton.me.Recorded since 14 September 2023GreatFire.org, last test May 2026. OONI: no clean result in 45 tests.
BelarusThe addresses of Proton's servers. Lifted.15 to 19 November 2019Proton, November 2019. OONI: 60 of 62 tests clean.
TurkeyProton's domain, through DNS. Lifted.March 2018 to March 2020Proton, March 2018, updated March 2020. OONI: 65 of 65 tests clean.

OONI marks a test as a sign of blocking when the result differs from a control test run elsewhere, so false positives can occur; a known block page is the strongest evidence.

FAQ

ProtonMail VPN: Common Questions

Is ProtonMail blocked in China?

Yes. GreatFire.org has recorded mail.proton.me as blocked in mainland China since 14 September 2023, and none of OONI's 45 tests there from 8 September to 8 October 2026 reached it cleanly.

Is ProtonMail blocked in Russia?

Yes, on most networks. Russia ordered blocks in March 2019 and January 2020, and OONI's tests from 8 September to 8 October 2026 found signs of blocking in 802 of 922 tests of mail.proton.me, 297 of them a known block page.

Is ProtonMail the same as Proton Mail?

Yes. ProtonMail rebranded as Proton in May 2022 and moved to proton.me, where new and existing users can use @proton.me addresses.

Does Proton have its own way around blocks?

Two. Alternative routing in Proton's mobile and desktop apps reroutes the connection through third-party networks when Proton detects censorship, though not for the website. And Proton runs an onion site for Proton Mail that opens in Tor Browser, which Proton still calls experimental.

Is it fine to sign in to Proton Mail through a VPN?

Proton itself told users in Russia to use its own VPN and connect to a server outside the country to reach Proton Mail when Russia blocked it in January 2020, so signing in from a VPN address is an expected way in.

Can Russian email services send mail to my Proton address?

During the March 2019 block they could not: providers cut off Proton's mail servers, so services such as Mail.ru could no longer deliver to Proton. If mail from a Russian service never arrives, the problem is between the mail servers, and a VPN on your device does not change it.

Which GhostShield location should I use for Proton Mail?

The nearest one outside the country that blocks it. From Russia, Limburg or Amsterdam is close; from China, Hong Kong, then Osaka or Singapore. Proton serves the same inbox wherever you connect from.

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